Purchases made from the True Bliss Foods online store cannot be returned after purchase. However, we offer a full replacement for products that may be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via email or phone communication.
We can only process replacement orders and refunds if the request is raised within 15 days of placing the order and no later than 3 days after receiving the goods from our shipping partners. Queries or concerns beyond 30 days from the order confirmation date will not be processed.
All cancellations can be processed only within 4 hours of placing the order by writing to us at reachtruebliss@gmail.com. Refunds for canceled orders will be processed to the original mode of payment within 5-10 working days.